The Give – Fee Recovery add-on is a valuable tool for online donation management, specifically within the GiveWP plugin. It addresses the issue of credit card processing fees, which can eat into the donations received by your cause. This add-on allows you to request donors to help cover these processing fees, ensuring that more of their donations go directly to your cause.

Key Features and Highlights:

1. Complete Control: With this add-on, you have full control over how you collect fees. You can choose to collect a percentage or a flat fee.
2. Fee Collection Reports: Handy reports provide insights into how many fees you've collected, allowing you to track the impact of the fee recovery process.
3. Customizable Messages: You can easily customize the fee collection request message, ensuring it aligns with your cause and appeals to your donors.
4. Opt-In or Forced Collection: You can decide whether the fee collection is optional, where donors can choose to contribute, or forced, where it is automatically added to their donation.
5. Compatibility: The Fee Recovery add-on works with various payment gateways, giving you flexibility in choosing your payment processing methods.
6. Documentation and Support: The add-on comes with complete documentation and support, ensuring you can make the most of its features.

Global and Per Gateway Options: The Fee Recovery feature is highly customizable. You can set global fee recovery options and further customize fees based on specific payment gateways and individual donation forms. This flexibility empowers you to have precise control over fees at various levels, including form-level, per-gateway, and global settings. You can choose whether the donor has the option to opt-in to fee recovery or if it's automatically applied. Additionally, you can tailor the messages for fee collection globally and per form and per gateway.

How Are Fees Handled? It's essential to understand that the gateway fees are not removed. Instead, donors are asked to make a small additional donation to offset the impact of credit card processing fees. For instance, if a donor makes a $100 donation and the processing fee is $3, the add-on allows you to request the donor to contribute an extra amount to cover or partially offset that $3 fee. This way, the full $100 goes to your cause.

By using the Fee Recovery add-on, you enhance transparency with your donors, who appreciate knowing that their donations are going directly to the cause they support. It's a win-win solution that benefits your organization by increasing the total income from donations while ensuring your donors feel their contributions are used effectively.