WooCommerce Support Ticket System

Version: 17.8

Last Update: November 1, 2024

Link: View Original Product & Demo

100% Original - All Premium Features Included.

We Buy and Download from Original Developers to ensure the most authentic and relevant version. Note: We are not directly affiliated or associated with the developers of this Plugin or Theme and we appreciate the efforts and original work of the authors. Names, phrases and trademarks are used to the minimum extent necessary to accurately and correctly describe the item.

Safe and Secure

Files are scanned for viruses regardless of whether they are original. All files are shared with you when they are safe.

Updates Included (6 Months) - from WPGlobalMarket

We ensure that your site is always up to date, you will be notified as soon as a new version is released on WPGlobalMarket and you will always be up to date

Why So Cheap?

WordPress applies the GPL/GNU license to ALL plugins and themes created for WordPress by 3rd party developers. The GPL license means that every script written for WordPress and its derivatives must be free (including all plugins and Themes). Because we buy all items directly from the authors and redistribute them to the public, we are able to offer incredibly low prices for official items. The price is a one-time price for full access, not a recurring payment. Original Author Support is not included when purchased from WPGlobalMarket. You only get the File.

WooCommerce Support Ticket System

The WooCommerce Support Ticket System (WCSTS) is a comprehensive plugin that integrates seamlessly with WooCommerce, facilitating the management of support tickets for users and orders. It introduces various features:

Types of Tickets:

Order Tickets: For issues related to orders. Customers can submit these directly from the frontend order details pages.
User Tickets: Associated with specific users, accessible through the ‘My Account’ page.
Pay Per Ticket: Allows for questions associated with purchased products. The number of questions is based on the purchased quantity.

Functionality Highlights:

Frontend Ticket Submission: Customers can submit tickets from the frontend for orders or personal issues.
Attachment Support: Allows users to attach files to tickets and replies.
Customizable Notifications: Options to configure email notifications for users and admins.
Priority Settings: Customize ticket priorities.
Predefined Answers: Admins can create predefined answers for common queries.
Rich Text Editing: Optionally enable the TinyMCE editor for rich text formatting in ticket messages.

Backend Management:

Ticket Overview: Admins can manage all submitted tickets from the backend.
Ticket Filtering: Ability to filter and display tickets based on various criteria.
Ticket Assignment: Assign tickets to specific admin users for better management.

Customization Options:

Custom Statuses: Define custom ticket statuses apart from default ones.
Automatic Order Tickets: Create tickets automatically when orders hit specific statuses.
Options & Customizations: Configure various settings like message length limits, attachment settings, email notifications, and more.
Text Customizations: Customize the texts displayed throughout the ticketing system.

Multilingual Support:

WPML Compatibility: Compatible with WPML for translations and multilingual sites.

The plugin empowers shop admins to handle customer queries, support requests, and order-related issues efficiently, providing a comprehensive ticketing system within the WooCommerce environment.

$3.99