The WooCommerce Shop As A Customer plugin is a handy tool that allows you to use your online store as a customer. This can be particularly useful for businesses that receive orders through phone calls, emails, or in-person, and want to create orders on behalf of customers who may not be comfortable with online shopping. Here are the key features and benefits of this plugin:
- Create Orders on Behalf of Customers: With this plugin, you can easily create orders on behalf of customers. This is helpful when customers place orders through other channels like phone or email, and you want to streamline the order creation process.
- Shop as a Guest Customer: You have the ability to simulate the shopping experience as a guest customer, allowing you to browse your store, select products, and proceed through the checkout process on behalf of a customer.
- Switch to Any User Role: You can switch between different user roles, allowing you to act as a customer with specific characteristics and access permissions. This flexibility is useful for testing and order creation.
- View Customer Logins History: The plugin keeps a log of customer logins, making it easy to track who accessed the store as a customer and when.
- Search Customers by Name or Email: You can quickly find specific customers by searching their names or email addresses. This is particularly useful when creating orders for repeat customers.
- Record Orders Taken Offline: Use the plugin to record and create orders that you receive through offline channels, such as phone orders. This ensures that no orders are missed and helps increase conversions among customers who are less tech-savvy.
- Switch Between User and Admin Mode Easily: Switching between user and admin mode is straightforward and can be done with a single click, allowing for a seamless transition when creating orders for customers.
- Option for Offline Payment Method: You have the option to use an offline payment method for orders created on behalf of customers. This is helpful for recording orders while handling payment through other means.
- Allow Specific User Roles to Log In as a Customer: You can specify which user roles are allowed to log in as a customer, giving you control over who can use this feature.
- Compatibility with User Role Editor: The plugin is compatible with the User Role Editor, which allows you to customize user roles and permissions according to your specific needs.
In summary, the WooCommerce Shop As A Customer plugin provides a convenient way to create orders on behalf of customers, especially those who prefer offline ordering. It offers flexibility, easy switching between user roles, and ensures that order details are accurately recorded. This can lead to increased conversions and improved customer service for businesses that rely on various order channels.