WhatsApp Chat for WordPress plugin is a robust tool for integrating WhatsApp communication directly into a website or WooCommerce store. Here are some of the highlights and functionalities:
Key Features:
- Multiple Accounts: Support for adding multiple team members’ WhatsApp accounts or support agents’ contacts into a single WhatsApp box for customer interaction. Customers can choose whom they want to chat with, enabling direct communication with specific team members.
- Customization Options: Easily customize the appearance of the WhatsApp box to match website styles. Options include setting colors, adding individual photos, name tags, and job titles for each team member. The button’s color changes to indicate online or offline status, offering transparency regarding availability.
- WPML Support: Compatible with WordPress translation plugins like WPML and Polylang for multi-language sites. This allows customization and display of the WhatsApp box in different languages.
- Shortcode Integration: Utilize shortcodes provided by the plugin to display the WhatsApp box anywhere on the website, whether it’s a single page, post, or the entire site.
- No Coding Required: Designed for ease of use without the need for coding. Users can simply install the plugin, customize settings, and activate it without technical expertise.
How It Works:
- Installation and Setup: After installing the plugin, access settings to customize the WhatsApp widget or button. Add member accounts or support agents with their phone numbers or group chat links.
- Widget Appearance: Configure the widget to appear on specific pages or the entire site. Additionally, enable the WhatsApp button directly under the WooCommerce “Add to Cart” button for easy access during the shopping process.
- Shortcodes for Accounts: Each member account or support agent has its own unique shortcode, enabling easy placement anywhere on the website to offer customer support.
- Customer Interaction: When a customer clicks on a specific account, they are directed to the WhatsApp app on mobile devices or WhatsApp web on desktops, initiating the conversation seamlessly.
Overall, this plugin simplifies the process of incorporating WhatsApp communication into a WordPress website or WooCommerce store, offering customization, multiple account support, and easy accessibility for customers to connect with the team or support agents.