SUMO Reward Points is a comprehensive plugin for WooCommerce that revolves around loyalty rewards and detailed customer engagement within your e-commerce platform. Here are some of its features and functionalities:
Reward System:
- Earning Points: Customers can earn reward points for various actions like making purchases, registering on the site, writing reviews, referring friends, social media shares (Facebook, Twitter, Google+), etc.
- Flexible Reward Points: Points can be allocated at the product level, category level, or globally across the entire store.
- Social Media Integration: Points can be earned for social media interactions, such as sharing on Facebook, Twitter, Google+, and VK.com.
- Reward Points Redemption: Customers can redeem earned points for future purchases.
Advanced Features:
- Points with Expiry: Points come with an expiry feature, adding a sense of urgency and encouraging customers to utilize their accrued points.
- Charitable Donations: Allows points to be donated to charity.
- Referral Program: Encourages referrals by rewarding customers who refer friends to the platform.
Configuration Options:
- Customization: Detailed configuration options for setting point conversion rates, minimum point balances, cart offset amounts, etc.
- Restrictions: Capability to exclude certain products or categories from points redemption.
- Coupon Integration: Ability to create coupons using reward points, with options for bulk coupon generation.
Compatibility:
- Plugin Compatibility: Works seamlessly with various WooCommerce plugins like WooCommerce Bookings, Dynamic Pricing, etc.
- Translation and Multilingual Support: Compatible with WPML, WPML String Translation, and WooCommerce Multilingual for multi-language setups.
Additional Functionalities:
- API Support: Offers API support for developers.
- SMS Notifications: Notification functionality through Twilio or Nexmo.
- User Management: Allows user data (usernames, points) import/export in CSV format.
- Role-Based Restrictions: Ability to restrict or ban users based on customer roles or individual member actions.
Extensive Customization:
- Wide Customization Options: Provides a wide range of options for customization to suit different needs and preferences.
SUMO Reward Points aims to enhance customer engagement, encourage loyalty, and drive sales by implementing a robust reward system within your WooCommerce store, making it a versatile tool for e-commerce businesses looking to establish and maintain customer relationships.