Order Tracking for WooCommerce is an extension that enhances customer experience by allowing store owners to share detailed order statuses and shipment tracking information with customers. It provides a comprehensive solution for both shipment tracking and order status updates, streamlining communication between your store and your customers.

Key Features:

1. Shipment Tracking:

• Track Shipments on My Account Page: Customers can view shipment tracking information directly from the “My Account > Orders” page and on the individual Order Detail page.
• Email Notifications: Share shipment tracking details, including tracking links, via automated email notifications, allowing customers to monitor the status of their shipments.
• CSV Bulk Import: Upload shipment tracking information in bulk using CSV files for multiple orders, streamlining order management.
• Multiple Shipments per Order: Support for multiple shipments per order, making it easy to manage split deliveries.
• Support for 400+ Carriers: The extension supports more than 400 carriers globally, providing direct tracking links for customers to easily follow their orders.
• Default Carrier Setup: Set a default carrier to simplify the process of adding tracking information.

2. Order Status Tracking:

• Customizable Order Timeline: Display an attractive, customizable timeline on the Order Detail page. This timeline includes notes and timestamps for each stage of the order, keeping customers informed in real-time about their order’s progress.
• Status Updates on My Account Page: Customers can view real-time order status updates on their My Account page under the orders section.
• Custom Order Statuses: Easily share specific order updates based on the stages of fulfillment (e.g., Processing, Shipped, Delivered).
• Personalized Timeline: The order timeline can be customized to fit the visual style and messaging of your store, providing a more seamless and engaging customer experience.

3. Bulk Order Management:

• Easily manage and import shipment tracking data for multiple orders using the CSV bulk upload feature, saving time and effort.

4. Customizable Notifications:

• You can customize shipment tracking notices by using variables to ensure that each notification is tailored and informative for the customer.

Benefits:

• Enhanced Communication: Keep your customers informed about their orders’ status and shipment tracking at every stage, reducing customer inquiries and improving satisfaction.
• Streamlined Management: Use bulk import options for shipment tracking to manage multiple orders efficiently, saving time and reducing the risk of manual errors.
• Customizable Timelines: Offer a visually appealing and clear order status timeline to keep customers updated and engaged throughout the order process.
• Global Carrier Support: With support for over 400 carriers, you can cater to customers across the globe, providing them with accurate tracking information.

How it Works:

• Add tracking codes and select the shipping carrier directly from the WooCommerce order detail page.
• Notify customers automatically by email when the tracking information is added, or let them check their order status on the My Account page.
• Use CSV files to import tracking data for multiple orders at once, especially useful for large-scale operations.
• Customize the order status timeline to match your store’s style, ensuring a cohesive user experience.

The Order Tracking for WooCommerce extension ensures that your customers are always informed and can easily track their orders from the moment of purchase to delivery, providing a transparent and trustworthy shopping experience.