Newsletter – autoresponder

Newsletter – Autoresponder

Version: v1.5.8

Last Update: October 7, 2024

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Newsletter – Autoresponder

The Autoresponder feature within Newsletter is a robust tool enabling the creation of message series sent to subscribers with defined delays, automatically facilitating follow-ups or mail automation.

Autoresponder Basics:

  • List Association: Each autoresponder series is linked to a specific list, starting its process for subscribers entering that list.
  • Subscriber Engagement: Subscribers receive messages in sequence based on delays, triggered by actions like subscription, profile changes, product purchases, etc.
  • Dynamic Series Creation: Message sequence customization involves subject, body, and delay settings, along with a theme configuration for consistent styling.
  • Subscriber Status Management: Subscribers’ progression through the series is tracked; changes in series content affect only new subscribers.
  • Series Completion & Restart: Once a subscriber completes a series, newly added messages don’t affect their status; however, options to restart for individuals or all subscribers are available.
  • Resubscription Handling: The option to restart a series upon resubscription is offered for subscribers who’ve completed it.
  • Final List Setting: Subscribers completing the series can be added to designated lists for retargeting or further automation.

Key Functionality Insights:

  • Message Editing: Utilizing the composer, each message is separately edited, allowing dynamic block integration for fresh content delivery.
  • Statistics Panel: Provides an overview of the autoresponder’s status, active subscribers on different steps, and those exiting the sequence.

Maintenance Operations:

  • Force Run/Trigger: Initiates the series processing for queued emails, helpful for debugging or testing.
  • Reset: Restarts the autoresponder for all subscribers in the associated list, resetting their status to step one.

Technical Insight:

For users comfortable with database manipulation, the wp_newsletter_autoresponder_steps table holds critical columns detailing subscriber steps and scheduled message delivery.

The Autoresponder, though a powerful tool, requires careful planning. Avoid activating it without intending to complete all steps promptly. Changes made to a series should primarily focus on content, subject, engagement methods, or delay settings. Modifications to engaged subscribers’ schedules require cautious consideration.

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