The Live Chat Unlimited plugin is a versatile and efficient tool designed for seamless customer engagement and support. Here are the key features it offers:
Core Features:
- Open Source: Install on multiple domains without limitations.
- Simultaneous Users: Allows up to 100 users to chat at once (e.g., 10 operators and 90 visitors).
- Non-Iframe Integration: Does not use Iframes, ensuring compatibility and quick loading of your website.
- Multilingual Support: Compatible with WPML or Polylang plugins for multiple language support.
Functionalities:
- Optimized Code: Well-structured and efficient codebase for smoother performance.
- Operator-to-User Ratio: Supports more operators to attend to numerous user queries.
- Visitor Online Notifications: Alerts about current online visitors via email (optional).
- SSL Support: Ensures encryption for all visitor and guest messages.
- Compatibility & Compliance: Tested with the latest WordPress versions, GDPR compliant, and PHP 7.2 compatible.
Use Case:
- Retailer’s Support System: Vital for online retailers to offer prompt assistance to customers or visitors, resolving their queries and concerns.
- Unrestricted Version: No limitations on the number of installations or domains.
- Speed and Lightweight: Designed for quick and lightweight operation, minimizing impact on website performance.
Requirement:
- Firebase Account: Free Firebase account is required to utilize this plugin effectively.
Purpose:
The live chat system enables immediate interaction between customers or visitors and the support system, ensuring swift resolution of inquiries or issues. The plugin’s versatility, multilingual support, SSL compatibility, and notification features make it an adaptable and secure solution for customer engagement.