The Hotel Booking Payment Request Add-On is designed to streamline the process of requesting and collecting payments from your guests, offering flexibility and automation to handle various payment scenarios. This add-on is particularly useful for hotel managers and owners who want to ensure that payments are collected efficiently, whether it’s for deposits, full payments, or balance due payments.
Key Features:
- Automated Payment Requests:
- Schedule and send automatic balance payment reminders to guests a set number of days before their check-in date.
- Automate the process of requesting and recording payments through your website, reducing the need for manual follow-ups.
- Manual Payment Requests:
- Easily trigger or retrigger payment request emails directly from the Edit Booking screen with a single click.
- Copy and share unique payment request links manually via email, SMS, or any other convenient method.
- Customizable Email Templates:
- Create fully customizable and branded “Payment Request” emails for different payment scenarios.
- Use dynamic tags to automatically generate the required payment amounts in the emails.
- Include personalized messages, policies, promotions, or coupons in your emails to enhance communication with guests.
- Seamless Payment Processing:
- Guests can make payments through a secure checkout page on your website, with details of their booking and payment history clearly displayed.
- Support for multiple payment gateways, ensuring guests can choose their preferred method of payment.
- Comprehensive Tracking and Logging:
- Automatically log all sent requests, received payments, and changes in booking status for easy tracking and record-keeping.
- Optimize your workflow with detailed records of every transaction and interaction with guests.
- Flexible Payment Request Options:
- Deposit Requests: Send requests for deposits based on your predefined settings in the core plugin.
- Percentage Requests: Request a specific percentage of the total booking cost.
- Fixed Amount Requests: Set and request a flat fee for guests to pay upfront.
- Support for Different Booking Confirmation Modes:
- Manual Confirmation: Manually confirm bookings and send payment requests immediately or schedule automatic reminders.
- Customer Email Confirmation: Automatically confirm bookings via customer email and send balance payment requests according to a pre-set schedule.
- Deposit Payment Confirmation: Automatically confirm bookings upon deposit payment, with balance payment requests sent closer to the arrival date.
This add-on ensures that payments are collected on time, reducing the manual workload for hotel staff while providing a seamless experience for guests. Whether your bookings are confirmed manually, by customers, or upon deposit payment, the Hotel Booking Payment Request Add-On offers the flexibility to manage all scenarios efficiently.
