The Gravity Flow WooCommerce Extension is a powerful tool that brings workflow automation to WooCommerce orders, allowing store owners to seamlessly integrate order processes with their business workflows. Here’s an overview of its capabilities:
- Automated Entry Creation: Whenever an order is generated in WooCommerce, a corresponding entry is automatically created in Gravity Forms, enabling Gravity Flow to initiate the workflow.
- Workflow Steps: The extension provides five crucial steps:
- Payment: Enables customers to submit payments at any stage of the workflow.
- Refund: Facilitates the refunding of payments.
- Capture Payment: Captures pre-authorized payments made at the WooCommerce checkout.
- Cancel Payment: Cancels pre-authorized payments from the WooCommerce checkout.
- Checkout: Allows for order creation in the midst of a workflow.
- Special Payment Gateway: Introduces a unique Payment Gateway in WooCommerce, enabling customers to pay at a later date using the Payment workflow step.
- Authorization and Capture: Offers the option to authorize payments at checkout and capture them later using the Capture Payment step. For instance, payments for a service like a translation project can be authorized during checkout. The workflow then manages communication between the customer, translator, and project manager. Once the project is complete, the payment is captured.
- Refund Process: Allows customers to request refunds via a different form. Store managers can approve refunds with a single click from an email link, without requiring WordPress or payment gateway access.
The Gravity Flow WooCommerce Extension is compatible with the latest versions of WordPress, Gravity Forms, Gravity Flow, and WooCommerce. For detailed instructions and guidelines, refer to the WooCommerce Extension documentation.
