Client service made presto, fun, and fluent. Introducing the most effective support system for WordPress. Fluent Support is crafted for those who aim to establish a robust support system in WordPress, including online shops, digital agencies, support agents, entrepreneurs, and service providers.
Key Features:
- Effective Ticket Management:
- Designed for online shops, digital agencies, and service providers.
- Agents can filter and sort tickets using various variables to define priority.
- Track progress and monitor the number of pending tickets efficiently.
- Instant Loading with Superfast System:
- Built as a single-runner operation with VueJS & REST API for lightning-fast loading.
- Navigate to different runners seamlessly without any delays.
- Prioritize Agent Attention:
- Ensure your guests receive quick responses.
- Assign tickets automatically based on products and reply based on priority.
- Efficient Platoon Collaboration:
- Facilitate effective support platoon communication with internal notes.
- Save time and streamline ticket replies with saved replies for repetitive tickets.
- Custom Fields for Deeper Insights:
- Learn more about your guests with a variety of custom fields.
- Utilize checkbox, radio choice, WooCommerce orders, and other custom fields to gather additional information.
Why Choose Fluent Support:
- Make ticket operation easy for agents.
- Achieve instant loading for a seamless experience.
- Prioritize and assign tickets automatically.
- Enhance platoon collaboration with internal notes.
- Utilize custom fields for deeper insights.
