The Easy Digital Downloads Fraud Monitor extension is a vital tool in safeguarding your eCommerce store against potentially fraudulent transactions. Here’s what it offers:
- Automated Detection: Upon each purchase, the extension employs a series of checks to identify suspicious activity. If anything questionable is detected, the purchase is marked for further review.
- Automatic Notifications: When a purchase raises suspicion, the plugin can automatically trigger emails to both the site admin and/or the customer, requesting additional information to verify the purchase.
- Manual Review: The flagged purchase can be reviewed by a site manager before releasing the receipt and download links to the customer. This step ensures thorough assessment before fulfilling the order.
- Fraud Identification Criteria: The extension considers various factors for flagging, including suspicious email addresses, IP addresses with fraud patterns, high-risk countries, unusual purchase patterns or totals, excessive items, and billing address inconsistencies.
- Geographic Criteria: It can also review download requests based on geographic factors, such as download requests from high-risk countries or download attempts from a different country within 24 hours of the purchase.
- Preventing Chargebacks: By identifying potentially fraudulent transactions early on, the extension helps prevent costly chargebacks or penalties, providing a proactive defense mechanism against fraudulent activity.
