WooCommerce AfterShip offers comprehensive order tracking and delivery updates from numerous couriers, ensuring a seamless tracking experience for both merchants and customers. Here’s an overview of its features and functionalities:
Use Cases:
- Tracking Page & Order Lookup:
- Create a branded tracking page with your logo, links, products, and more to enhance the customer experience without needing coding skills.
- Boost Sales with Email & SMS:
- Utilize various notification triggers and a drag-and-drop email editor to engage customers via Klaviyo emails, driving sales and interaction.
- Boost On-time Delivery Rate:
- Track all order statuses in one place, making it easier to manage and find shipments based on delivery status, carrier, customer email, and other criteria.
- Insightful Analytics:
- Gain valuable insights into shipment data, helping optimize delivery strategies and understand performance.
How It Works:
- Setup Process:
- Log in to AfterShip Tracking account > Navigate to Organization admin > Apps > WooCommerce > Enter Store URL > Install app.
- Log in to WooCommerce store > Install AfterShip Tracking plugin from WordPress Admin > Activate the plugin.
- Follow the WooCommerce OAuth flow and click “Approve” to establish the connection.
- AfterShip Tracking Account:
- Shipments imported to your AfterShip Tracking account are automatically matched with respective couriers for free tracking.
- Free accounts allow monitoring the current status of 50 shipments, while the tracking data assists in immediate action during incidents or delays.
- Notification Triggers:
- Automated email notifications (in transit and info received) are available for customers. Upgrading to a Paid Plan enables notifications for all triggers.
- Branded Tracking Page:
- Direct customers to a personalized tracking page, enhancing engagement. Customize with brand assets, product recommendations, and more.
- Insightful Analytics:
- Monitor marketing and engagement campaigns’ performance through comprehensive analytics and reporting tools.
Paid Plans:
- Enhanced Features:
- Paid plans offer expanded capabilities, including automated email/SMS notifications for various shipment statuses, enhanced branding options, and a customized tracking experience.
- Customizable Features:
- Edit brand elements, font sizes, colors, add marketing assets, integrate Instagram feed, and optimize delivery rates based on analytics.
WooCommerce AfterShip aims to streamline order tracking, boost engagement, and provide insightful analytics, empowering businesses to optimize their delivery strategies and enhance customer experiences.
