“WordPress WooCommerce Marketplace Buyer Seller Chat Plugin” is a powerful communication tool designed specifically for Webkul WordPress WooCommerce Multi Vendor Marketplace. Here is an overview of its key features and functionalities:
Main Features:
- Buyer-Seller Interaction: Facilitates direct communication between buyers and sellers within the marketplace.
- Seller’s Buyer List: Allows sellers to view their list of buyers.
- Status Management: Sellers can set their status as online, busy, or away as needed.
- Real-time Conversations: Built on Socket.IO, ensuring real-time chat management.
- Multiple Chat Options: Offers various communication options for both buyers and sellers.
- Admin Access: Provides administrators with access to the communication history between sellers and buyers.
- Notification Support: Supports notification sounds for both sellers and buyers.
Highlighted Features:
- Real-time Socket.IO-based Solution: Utilizes Socket.IO for efficient and real-time chat management.
- Buyer-Seller Communication: Allows buyers to communicate with any seller on the marketplace.
- Merchant Status Modification: Enables sellers to change their status based on availability.
- Multiple Chat Options: Supports multiple chats for enhanced communication.
Business Use:
- Direct Communication: Facilitates direct and real-time communication between sellers and buyers.
- Product Queries: Allows buyers to inquire about products or seek information on upcoming products directly from sellers.
- Enhanced Sales: Sellers can engage with multiple buyers simultaneously, potentially leading to increased sales conversions.
The plugin appears to be a valuable addition to the WooCommerce Multi Vendor Marketplace, enhancing user engagement and facilitating seamless communication between sellers and buyers. It aims to improve customer service, provide detailed product information, and potentially boost sales by enabling direct interactions within the marketplace environment.