The YITH WooCommerce Questions and Answers Premium plugin is a powerful tool designed to address customer queries and concerns, boosting confidence and conversions in your online store. Here’s an overview of its key features and functionalities:
Addressing Customer Doubts:
- FAQ Section Creation:
- Add an FAQ section to every product page, addressing common queries and providing comprehensive information.
- User-Generated Queries:
- Allow customers to ask questions easily, prompting responses either from you or other customers who’ve previously purchased the product.
Key Features:
- Controlled Paging:
- Set the number of answers displayed for better layout management on product pages.
- Voting System:
- Enable users to vote for the most useful questions and answers, enhancing visibility.
- Email Notifications:
- Receive notifications for new questions, and send alerts to users who’ve asked questions about a particular product.
- Inappropriate Content Management:
- Hide or mark irrelevant or inappropriate answers for user identification.
- User Privacy Protection:
- Allow users to remain anonymous when asking questions or providing answers.
- Encourage Responses:
- Send emails to previous product purchasers, inviting them to answer new questions.
- Anti-Spam Measures:
- Use Google’s CAPTCHA system to prevent spam and ensure authenticity.
- Placement Options:
- Position questions and answers within a specific tab or use a shortcode for placement flexibility.
- Administrator Approval:
- Choose to publish content only after admin approval to prevent unwanted content from going live.
- Unlogged User Interaction:
- Permit unregistered users to ask questions or provide answers with mandatory name and email details.
- Multilingual Support:
- Easily translate the plugin using WPML for global user accessibility.
Additional Features:
- Email Notifications for Admin and Users
- Voting and Abuse Reporting
- Incognito Mode for Content Authors
- Integration with WPML for Translation Support
- Customization of Email Templates
The YITH WooCommerce Questions and Answers Premium plugin offers a comprehensive set of tools to engage customers, improve product clarity, and streamline interactions, making it an essential addition for any online store looking to enhance customer experience and drive conversions.