WooCommerce Order Tracker plugin is a comprehensive tool for managing and tracking orders in a WooCommerce store. Here are its main functions and benefits:
Functionality:
- Order Tracking: Provides a streamlined system for customers to track their orders using order numbers and tracking URLs.
- Complete Tracking Process: Enables tracking from order creation to delivery, even with third-party shipping services.
- Custom Order Statuses: Allows merchants to create custom order statuses corresponding to different stages of the shipment process.
Benefits:
For Merchants:
- Customer Communication: Keeps customers informed about order statuses, reducing unnecessary inquiry calls.
- Transparency: Makes the shipment process transparent, fostering trust among customers.
- Third-party Services: Works with third-party shipping services, ensuring tracking is available regardless of the service used.
For Customers:
- Information Access: Receives order status updates via email notifications instead of making inquiry calls.
- Comprehensive Tracking: Can track the entire shipment process from order placement to delivery.
- Third-party Service Tracking: Tracks orders even with third-party shipping services in use.
Key Features:
- Order Tracking Enablement: Offers the option to activate the order tracking feature.
- Custom Order Status Creation: Allows admins to create personalized order statuses and upload preferred logos.
- Email Notifications: Sends email notifications to customers when the order status changes.
- Tracking Information: Provides tracking details along with estimated delivery dates.
- Order Tracking Templates: Offers six different order tracking templates for customization.
- Shipping Service Integration: Integrates with shipping services like FedEx, Canada Post, USPS, and allows third-party shipment tracking.
- Admin Configuration: Admin can assign order statuses to tracking steps displayed on the tracking template.
- Google Maps Integration: Enables tracking for customer orders using Google Maps.
- External Tracking Services: Provides tracking features through 17track.net if orders are shipped using different shipping companies.
Overall, this plugin streamlines the order tracking process, offers customization options for order statuses and templates, integrates with major shipping services, and provides a user-friendly tracking experience for both merchants and customers.