Heroic Knowledge Base Plugin by HeroThemes
Transform your WordPress site into an efficient hub of knowledge with the Heroic Knowledge Base plugin. Craft an elegantly designed and easily searchable knowledge base within minutes, tailored for your visitors’ seamless experience.
Create Effortlessly craft articles with a sleek, professional appearance. Our modern design templates ensure a polished look without the need for any design expertise. Should you wish to personalize, numerous customization options await to align with your brand identity.
Organize Simplify navigation for your visitors. Bid farewell to endless searches. Categorize content effectively, coupled with a robust search function, ensuring swift access to sought-after answers.
Search Instantaneously provide solutions to your visitors’ queries. Instant search functionality offers immediate assistance, eliminating wait times for responses. Moreover, predictive suggestions expedite the search process for users unsure of what they seek.
Analyze Gain valuable insights into visitor behavior within your knowledge base. Understand the gaps in your content and identify unanswered queries, empowering you to create tailored articles that meet their needs.
Improve Efficiently gather feedback from your audience. User input aids in refining and enhancing existing articles, ensuring a more engaging and useful knowledge base for your visitors.
Help Assistant Extend support across your website effortlessly. With the Heroic Help Assistant, reduce incoming support requests by allowing visitors to access your knowledge base from any corner of your site.
Use Cases Discover the versatility of Heroic Knowledge Base:
- Product Help Docs: Resolve customer product queries comprehensively.
- Technical Documentation: Create a repository of tutorials, guides, and code examples.
- Online User Guides: Maintain a constantly updated reference guide.
- Internal Knowledge Base: Privately share information within employee or client portals.
- Multilingual Knowledge Base: Engage a global audience with multilingual support.
- Standard Operating Procedures: Capture SOPs, including handbooks and scripts.
Feature Overview Heroic Knowledge Base is packed with features to elevate your knowledge management:
- User Restriction: Control access for logged-in users, individual categories, or specific articles.
- Internal/External Site Support: Deploy on public, password-protected, or internal sites.
- Multilingual Support: Serve diverse audiences in their language(s).
- Article Attachments: Seamlessly attach downloadable files to articles.
- Built-in Table of Contents: Simplify navigation with an in-article TOC.
- Setup Assistant: Swiftly configure your knowledge base with sample content.
- Article Ordering & Category Organization: Easily arrange and manage content hierarchy.
- Article Tags & Comments: Enhance sorting, discovery, and user engagement.
- Revision History: Track edits and restore previous versions as needed.
- Video Support: Embed YouTube or Vimeo videos directly into articles.
- Article Ratings & Feedback: Gather insights for continuous content improvement.
- Custom Category Icons: Personalize visuals with preset or custom icons.
- Email Reports: Receive weekly stats and insights delivered to your inbox.