WooCommerce Points and Rewards is a feature-rich plugin designed to incentivize customer loyalty through a points-based system. Here are some key features:
Points Accumulation:
- Earn Points for Purchases: Customers earn points based on a defined conversion rate (e.g., 1 point per dollar spent).
- Flexible Conversion Rates: Override the default conversion rate at the category or product level to encourage specific purchases.
- Points Display: Points earned are visibly displayed on product pages, as well as during the checkout process.
Redemption and Discounts:
- Redeem Points for Discounts: Customers can redeem accumulated points for discounts during checkout.
- Configurable Redemption Rates: Set the exchange rate for points to discounts (e.g., 100 points = $1 discount).
- Maximum Discount Control: Set maximum discount limits for points redemption at various levels (cart, category, or product).
Customer Management:
- Points Balance Check: Easily view and manage individual customer points balances from the admin dashboard.
- Logging Changes: All adjustments made to a customer’s points balance are logged for transparency.
- Customer Points History: Customers can view their points history conveniently on the My Account page.
Customization:
- Personalized Messages: Customize messages displayed on product pages and during the checkout process.
- Customize Point Names: Change the terminology used for points to suit your brand (e.g., “Coins” or “Tokens”).
The plugin provides a robust system to reward customers for their purchases and other actions, encouraging repeat purchases and fostering customer loyalty by offering them discounts based on earned points.
